Privacy Policy — 65Plus Health Assist

Last updated: September 17, 2026

Who we are: 65Plus Health Assist is a referral and lead generation service that connects Medicare-eligible seniors with licensed care coordinators for Remote Patient Monitoring (RPM) programs and with licensed insurance professionals for Medicare plan guidance. We are not a healthcare provider, a Medicare plan, or a government agency.

1. Information We Collect

When you submit a form on our website, we collect the information you provide, which may include:

First and last name
Phone number
Email address
Date of birth or age
ZIP code or address
Medicare plan information (e.g., Original Medicare or Medicare Advantage)
Health condition information you voluntarily provide (e.g., chronic conditions relevant to RPM eligibility)
Consent and timestamp of form submission

We also collect standard technical data automatically when you visit our website, including IP address (captured server-side via our hosting infrastructure), browser type, referring URL, and pages visited. This data is used for website operation, security, and analytics (Google Analytics).

2. How We Use Your Information

We use the information you submit to:

Connect you with licensed care coordinators who can assess your eligibility for RPM programs
Connect you with licensed insurance professionals who can discuss Medicare plan options
Contact you by phone, email, or SMS in response to your inquiry (you will be contacted by a licensed care coordinator or insurance professional)
Comply with applicable lead certification and consent documentation requirements
Improve website performance and user experience (via analytics)

3. How We Share Your Information

Your information may be shared with:

Licensed care coordinators and RPM program operators — to assess your eligibility for RPM programs and facilitate enrollment
Licensed insurance professionals — to provide Medicare plan guidance
Our technology and operations providers — including Cloudflare (website hosting and infrastructure), Google Analytics (website analytics), Twilio (SMS communications), and Resend (email communications)

We do not sell your personal information to unaffiliated third-party data brokers. Information shared with licensed professionals and program operators is for the purpose of fulfilling your inquiry.

4. Contact and Marketing Consent

By submitting a form on our website, you expressly consent to be contacted by licensed care coordinators and/or licensed insurance professionals regarding RPM programs and Medicare plan options, including by telephone (including automated dialing and pre-recorded messages where permitted), email, and SMS text message. This consent is not a condition of purchase or enrollment.

Message and data rates may apply for SMS communications. You may opt out of SMS messages at any time by replying STOP.

5. Data Retention

Lead records and associated consent documentation are retained for the period required to support the enrolled program and comply with applicable regulatory requirements. Analytics data is retained per Google Analytics default retention settings.

6. Your Rights and Choices

To request access to, correction of, or deletion of your personal information, or to opt out of future contact, you may call us at 1-858-363-8275 or contact us at the information below. We will respond to verifiable requests within a reasonable time.

7. Cookies and Analytics

Our website uses Google Analytics to understand how visitors interact with our pages. Google Analytics uses cookies to collect anonymous usage data. You may opt out of Google Analytics tracking using Google's opt-out browser add-on (available at tools.google.com/dlpage/gaoptout).

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

9. Children

Our website is not directed to individuals under 18 years of age. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Note: This Privacy Policy was drafted based on the actual data flows implemented in this website and platform. Certain provisions — particularly regarding state-specific privacy law compliance (CCPA, state consumer privacy laws) and any healthcare-specific privacy obligations applicable to RPM program operators — may require independent legal review before relying on them as definitive compliance documentation. [Flagged for attorney review prior to any regulatory submission.]

Contact Us

Questions about this Privacy Policy:

65Plus Health Assist
Phone: 1-858-363-8275
Website: 65plushealthassist.com